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Cookie Policy

This policy explains what cookies are, which ones we use on the Heirloomly website, and how you can control them. We have tried to explain this in straightforward language — cookies are not complicated and neither is our use of them.

Last updated: 10 June 2025

Questions: [email protected]

1. What are cookies?

Cookies are small text files that a website places on your device (computer, phone, or tablet) when you visit. They help the site remember things — like whether you have already accepted this cookie notice — so you don't have to do the same thing twice.

Cookies do not run programmes or carry viruses. They are just small files with a little bit of information in them. You can always delete or block them through your browser settings.

2. Cookies we use

Essential cookies

Always active

These cookies are needed for the website to work correctly. Without them, parts of the site would not function. They cannot be switched off.

  • Cookie consent preference (stored locally — records your choice so the banner doesn't reappear)
  • Basic session security cookies

Duration: Session or up to 12 months depending on type.

Analytics cookies

These cookies help us understand how visitors use our site — for example, which pages are visited most often. The data is aggregated and anonymous. We use this to improve the website.

  • Google Analytics (_ga, _gid) — measures page visits and user journeys

Duration: Up to 24 months. Set by Google Analytics.

Third party: Google LLC. See Google's Privacy Policy.

Marketing cookies

These cookies are used to deliver relevant advertising to you on other websites. They track your visits to our site to help ad networks show ads that may be relevant to your interests.

  • Facebook Pixel — used if you have arrived via a Facebook or Instagram advertisement
  • Google Ads conversion tracking

Duration: Up to 90 days depending on network.

Preference cookies

These cookies remember settings you have chosen to make the site behave in a way that suits you better, such as your language or region preference.

  • Language or display preferences if set

Duration: Up to 12 months.

3. Your cookie preferences

Use the controls below to manage which optional cookies you accept. Your choices are saved immediately. Essential cookies cannot be disabled as the site requires them to function.

Preferences saved.

Essential cookies

Required for basic site functionality

Analytics cookies

Help us understand how the site is used

Marketing cookies

Used for relevant advertising on other platforms

Preference cookies

Remember your display settings

4. Managing cookies in your browser

You can also manage cookies directly through your browser settings. Note that blocking all cookies may affect how some websites function.

Google Chrome
  1. Open Chrome and click the three-dot menu (top right)
  2. Go to Settings → Privacy and security → Cookies and other site data
  3. Choose your preferred cookie setting
  4. To delete existing cookies: Settings → Privacy and security → Clear browsing data → Cookies and other site data
Mozilla Firefox
  1. Open Firefox and click the menu button (three lines, top right)
  2. Go to Settings → Privacy & Security
  3. Under Cookies and Site Data, select your preferred level of protection
  4. To clear cookies: click Clear Data in the same section
Apple Safari
  1. Open Safari and go to Preferences (Safari menu → Preferences on Mac; Settings on iPhone)
  2. Click the Privacy tab
  3. Adjust the "Block all cookies" setting as preferred
  4. To clear cookies: Preferences → Privacy → Manage Website Data → Remove All
Microsoft Edge
  1. Open Edge and click the three-dot menu (top right)
  2. Go to Settings → Cookies and site permissions → Manage and delete cookies and site data
  3. Toggle cookie blocking as preferred
  4. To clear cookies: Settings → Privacy, search, and services → Clear browsing data → Choose what to clear

On mobile: Cookie settings are usually found under your browser's Settings or Privacy menu. On iOS, Safari settings are managed through the iPhone Settings app → Safari. On Android, open Chrome → Settings → Privacy and security.

5. Your rights and further information

You have the right to withdraw your consent to optional cookies at any time. You can do this using the preference controls above, or by clearing cookies through your browser settings.

Blocking optional cookies will not prevent you from using this website, though some features may not work as intended. Blocking essential cookies is likely to break basic site functionality.

For questions about this policy or your personal data more broadly, please see our Privacy Policy or contact us at [email protected].